CPD mobile application
Continuing Professional Development (CPD) - Designing the interface for the mobile application to help surgeons record their professional development activities.
My role
UX Researcher, UI Designer, Tester
Timeline
3 months
Focus
Designing the interface to help surgeons record their professional development activities with ease.
Tools used
Adobe XD, Adobe Illustrator
What is RACS and CPD?
The Royal Australasian College of surgeons (RACS) is a non-profit organisation that trains surgeons and maintains surgical standards in Australia and New Zealand.
The Continuing Professional Development (CPD) application helps surgeons manage their professional development activities and mandatory requirements required by the medical boards for continued registration.
What was the problem?
Surgeons are extremely time-poor and recording activities for professional development is not the most important task that they have to perform in the day. But it is important to record them to be able to practice surgery in Australia and New Zealand.
Adding activities using the desktop application was time consuming and a desktop/laptop was not accessible all the time. The desktop application wasn’t responsive.
And solution?
The solution was designing and developing a mobile application that:
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could be accessed anywhere
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was intuitive and easy to use for the surgeons who were time-poor.
Research methods
🔍
Competitor analysis
Analyzed CPD applications by
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Ausmed
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ANZCA
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RACGP
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CPDme and
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ANMF
🎙️
Interviews
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Conducted 34 external and
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8 internal interviews
Final Design
Key Learnings
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User feedback and user testing are key to good design. Asking for user feedback from time to time helped me fine-tune the designs.
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Competitor analysis broadens understanding. The competitor analysis helped me gain insights into what was working well with a similar user group and I could build on it.
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Do not be fixated on the first design. I couldn’t look past my first design since it appealed to me and I held on to it. But taking a step back and visualising different ways the data could be represented helped me make the use of real estate on the screen better.